Differences

This shows you the differences between two versions of the page.

--- dynamiczip:glossary:zipsales_database [2017/11/28 18:50] – chuck
+++ dynamiczip:glossary:zipsales_database [2018/04/30 21:19] – conni
@@ Line 5: / Line 5: @@
   * The ZIPsales Database subscription is a separate purchase, and __NOT__ included in the price of DynamicZip.
-  *  The database can be purchased from [[https://kampdata.com/products/42-cch|CCH]]. Once you have subscribed, CCH should send you an email that contains a password, which you will use with their ZIPproduct Manager software to download the database files to your computer.
+  *  The database can be purchased from [[https://kampdata.com/products/42-cch|CCH]]. Once you have subscribed, CCH should send you an email that contains a password, which you will use with their [[dynamiczip:glossary:zip_product_manager|ZIPproduct Manager]]
+ software to download the database files to your computer.
   * The contents of this database are read and utilized during the [[dynamiczip:features:import:rate_and_boundary_import|Rate & Boundary Import]] process.
   * Any time there is an update of the database (Usually, once a month), CCH will send out an email with a new password.
-  * For questions about the database (ZIP Codes, tax rates, etc), or for help with obtaining the latest password, please contact [[mailto:support@salestax.com|support@salestax.com]].
+  * For questions about the database (ZIP Codes, tax rates, etc), or for help with obtaining the latest password, please contact
+      * Chat http://support.cch.com/chat/salestax; \\
+      * Web Ticket http://support.cch.com/ticket/ContactUs.aspx; \\
+      * Phone at 1-800-739-9998
 The tables read from the [[dynamiczip:glossary:zipsales_database_folder|Rate & Boundary Database Folder]] by the Rate & Boundary Import process are the ZIPsales Database files: