dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work
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dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work [2015/07/24 19:39] – [Why would tax schedule selection fail to work?] chuck | dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work [2017/09/07 18:44] (current) – conni | ||
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====== Why would tax schedule selection fail to work? ====== | ====== Why would tax schedule selection fail to work? ====== | ||
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Tax schedules are normally assigned using these DynamicZip Routines: | Tax schedules are normally assigned using these DynamicZip Routines: | ||
* [[dynamiczip: | * [[dynamiczip: | ||
Line 8: | Line 9: | ||
There are several things that can affect the DynamicZip [[dynamiczip: | There are several things that can affect the DynamicZip [[dynamiczip: | ||
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===== DynamicZip Setup window ===== | ===== DynamicZip Setup window ===== | ||
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The following settings are made in the [[dynamiczip: | The following settings are made in the [[dynamiczip: | ||
==== Tax Schedule Selection section ==== | ==== Tax Schedule Selection section ==== | ||
* If **Assign Tax Schedule** is __not__ selected, no tax schedules will be assigned. | * If **Assign Tax Schedule** is __not__ selected, no tax schedules will be assigned. | ||
- | * If **Restrict by Country Code** is selected and the address has a country code that does not match either the Country Code Default for USA or for Canada as specified in the Import Settings section of the [[dynamiczip: | + | * If **Restrict by Country Code** is selected and the address has a country code that does not match either the Country Code Default for USA or for Canada as specified in the Import Settings section of the DynamicZip Setup window, no tax schedule will be selected for this address. |
* If **Select Default** is __not__ selected and multiple tax schedules exist that could be valid for the address' | * If **Select Default** is __not__ selected and multiple tax schedules exist that could be valid for the address' | ||
* If **Update Blank and Zip ID's Only** is selected and the address currently has a tax schedule assigned to it that is not a [[dynamiczip: | * If **Update Blank and Zip ID's Only** is selected and the address currently has a tax schedule assigned to it that is not a [[dynamiczip: | ||
* If **Exempt Always Valid** is selected and the address currently has a tax schedule assigned to it that has EXEMPT embedded in the ID, no tax schedule will be selected for this address. | * If **Exempt Always Valid** is selected and the address currently has a tax schedule assigned to it that has EXEMPT embedded in the ID, no tax schedule will be selected for this address. | ||
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===== DZ Customer Supplement window ===== | ===== DZ Customer Supplement window ===== | ||
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The following setting is made in the [[dynamiczip: | The following setting is made in the [[dynamiczip: | ||
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==== Base Taxable Status==== | ==== Base Taxable Status==== | ||
* If Base Taxable Status is set to **Default** or **Taxable**, | * If Base Taxable Status is set to **Default** or **Taxable**, | ||
- | * If Base Taxable Status is set to **Exempt**, only tax schedules that are [[dynamiczip: | + | * If Base Taxable Status is set to **Exempt**, only tax schedules that are Exempt Tax Schedules will be considered valid for this customer. |
* If Base Taxable Status is set to **Ask** and: | * If Base Taxable Status is set to **Ask** and: | ||
* no tax schedule is currently selected for this address and both taxable and exempt tax schedules exist for this location, then no tax schedule will be automatically selected. | * no tax schedule is currently selected for this address and both taxable and exempt tax schedules exist for this location, then no tax schedule will be automatically selected. | ||
* a tax schedule is currently selected for this address but it is for a different zip, then the existing tax schedule will be ignored and no tax schedule will be automatically selected. | * a tax schedule is currently selected for this address but it is for a different zip, then the existing tax schedule will be ignored and no tax schedule will be automatically selected. | ||
* a tax schedule is currently selected for this address that has a matching zip then | * a tax schedule is currently selected for this address that has a matching zip then | ||
- | * if the currently selected tax schedule is taxable, the Base Taxable Status will be considered to be Taxable and only tax schedules that are **not** | + | * if the currently selected tax schedule is taxable, the Base Taxable Status will be considered to be Taxable and only tax schedules that are **not** Exempt Tax Schedules will be considered valid for this customer. |
- | * if the currently selected tax schedule is exempt, the Base Taxable Status will be considered to be Exempt and only tax schedules that are [[dynamiczip: | + | * if the currently selected tax schedule is exempt, the Base Taxable Status will be considered to be Exempt and only tax schedules that are Exempt Tax Schedules will be considered valid for this customer. |
===== Troubleshooting ===== | ===== Troubleshooting ===== | ||
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As a general rule, the quickest way to determine why a customer' | As a general rule, the quickest way to determine why a customer' | ||
- Open the [[dynamics: | - Open the [[dynamics: | ||
- | - Select DZ Zip Address Lookup from the [[dynamiczip: | + | - Select DZ Zip Address Lookup from the [[dynamiczip: |
- When the address is validated or corrected, click or tab into the Tax Schedule ID field. This should trigger DynamicZip to [[dynamiczip: | - When the address is validated or corrected, click or tab into the Tax Schedule ID field. This should trigger DynamicZip to [[dynamiczip: | ||
- If clicking or tabbing into the Tax Schedule ID field is not triggering DynamicZip tax schedule selection, open the [[dynamiczip: | - If clicking or tabbing into the Tax Schedule ID field is not triggering DynamicZip tax schedule selection, open the [[dynamiczip: |
dynamiczip/faq/why_would_tax_schedule_selection_fail_to_work.txt · Last modified: 2017/09/07 18:44 by conni