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--- dynamiczip:faq:schedule_assigned_to_new_sales_faq [2015/07/23 19:03] – conni
+++ dynamiczip:faq:schedule_assigned_to_new_sales_faq [2019/03/20 17:47] (current) – conni
@@ Line 1: / Line 1: @@
-======Why isn't a tax schedule assigned to new sales documents?======
+====== Why isn't a tax schedule assigned to new sales documents? ======
 When new sales documents are created, Microsoft Dynamics GP automatically assigns a tax schedule to the document. This is a function of  Microsoft Dynamics GP and additional information on this feature should be available in your  Microsoft Dynamics GP documentation and Online Help.
-**The following are the most common causes of this problem:**
+DynamicZip Assign Schedules is enabled when all of the following are true:
+  * DynamicZip is installed and enabled on the current workstation
+  * Assign Tax Schedule is selected in the [[dynamiczip:windows:dynamiczip_setup_window|DynamicZip Setup window]]
+  * The SOP Header Ship To trigger is enabled in the [[dynamiczip:windows:dz_trigger_setup_window|DZ Trigger Setup window]]
+  * The problem of no tax schedule being assigned is occurring in the [[dynamics:windows:sales_transaction_entry_window|Sales Transaction Entry window]]
+If __all__ of the above are not true, then troubleshoot using the **When DynamicZip Assign Schedules is not enabled** section below.
+===== Common causes of this problem =====
+==== When DynamicZip Assign Schedules is enabled ====
+The DynamicZip  [[dynamiczip:features:schedule_assignment:tax_schedule_selection|Automatic Tax Schedule Selection]] process will run when a customer is selected for the new SOP document. Troubleshooting information related to **Automatic Tax Schedule Selection** failing to assign a tax schedule can be found in this link: [[dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work|Why would tax schedule selection fail to work?]]
+==== When DynamicZip Assign Schedules is not enabled ====
   * If the tax schedule ID assigned to the customer address or IV Site no longer exists, then it will not be assigned to the sales document. Please see [[dynamiczip:faq:schedules_removed_during_import_faq|Schedules Removed During Import FAQ]] for more information.
   * There must be a Shipping Method assigned to the customer's ship-to address in Customer Address Maintenance prior to creating the sales document.
-  * If the Shipping Method has a Shipping Type of Delivery, then the customer's ship-to address tax schedule ID will be assigned. If the Shipping Method has a Shipping Type of Pickup, then the tax schedule ID specified in Inventory Site Maintenance will be assigned.
+     * If the Shipping Method has a Shipping Type of Delivery, then the customer's ship-to address tax schedule ID will be assigned.
+     * If the Shipping Method has a Shipping Type of Pickup, then the tax schedule ID specified in Inventory Site Maintenance will be assigned.
   * If the Shipping Method has a Shipping Type of Delivery, then there must be a tax schedule ID assigned to the customer's ship-to address in Customer Address Maintenance prior to creating the sales document.
   * If the Shipping Method has a Shipping Type of Pickup, then there must be a tax schedule ID assigned to the inventory site in Site Maintenance prior to creating the sales document.
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 ----
-[[dynamiczip:faq:Frequently Asked Questions]]
+[[dynamiczip:faq:Frequently Asked Questions|FAQ]]
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