Differences

This shows you the differences between two versions of the page.

--- dynamiczip:glossary:zipsales_database [2015/06/09 17:41] – conni
+++ dynamiczip:glossary:zipsales_database [2018/07/17 17:08] (current) – conni
@@ Line 2: / Line 2: @@
-The ZIPsales Database is the source of city, county and state names, tax rates, [[dynamiczip:glossary:Geocode]] etc.
+The ZIPsales Database is a source of sales and use tax rates for import by DynamicZip into Microsoft Dynamics GP.
-  * The ZIPsales Database subscription is a separate purchase, and __NOT__ included in the price of DynamicZip The database can be purchased from [[http://kampdata.com/Partners/CCH.aspx|CCH]]. Once you have subscribed, CCH should send you an email that contains a password, which you will use with their ZIPproduct Manager software to download the database files to your computer.
+  * The ZIPsales Database subscription is a separate purchase, and __NOT__ included in the price of DynamicZip.
+  *  The database can be purchased from [[https://kampdata.com/products/42-cch|CCH]]. Once you have subscribed, CCH should send you an email that contains a password, which you will use with their [[dynamiczip:glossary:zip_product_manager|ZIPproduct Manager]] software to download the database files to your computer.
   * The contents of this database are read and utilized during the [[dynamiczip:features:import:rate_and_boundary_import|Rate & Boundary Import]] process.
   * Any time there is an update of the database (Usually, once a month), CCH will send out an email with a new password.
-  * For questions about the database (ZIP Codes, tax rates, etc), or for help with obtaining the latest password, please contact [[mailto:support@salestax.com|support@salestax.com]].
+  * For questions about the database (ZIP Codes, tax rates, etc), or for help with obtaining the latest password, please contact
+      * Chat https://support.cch.com/chat; \\
+      * Web Ticket http://support.cch.com/ticket/ContactUs.aspx; \\
+      * Phone at 1-800-739-9998
-The tables read from the [[dynamiczip:glossary:zipsales_database_folder|Rate & Boundary Database Folder]] by the [[dynamiczip:features:import:rate_and_boundary_import|Rate & Boundary Import]] process are the ZIPsales Database files:
+The tables read from the [[dynamiczip:glossary:zipsales_database_folder|Rate & Boundary Database Folder]] by the Rate & Boundary Import process are the ZIPsales Database files:
   * City.txt
@@ Line 22: / Line 26: @@
   * Flat.txt
-Starting with Build 74, the source of Zip+4 data is the [[dynamiczip:glossary:kamp_database|Kamp Database]]. Prior to Build 74, the [[dynamiczip:features:Zip4 Option|Zip+4 Option]] required the ZIPsales Database file:
+Starting with Build 74, the source of Zip+4 data is the [[dynamiczip:glossary:kamp_database|KampDatabase]]. Prior to Build 74, the [[dynamiczip:features:Zip4 Option|Zip+4 Option]] required the ZIPsales Database file:
   * Plus4.txt
@@ Line 34: / Line 38: @@
 [[dynamiczip:glossary:Glossary]]\\
 [[dynamiczip:glossary:rate_and_boundary_database|Rate & Boundary Database]] \\
-[[dynamiczip:features:import:database_comparison|Rate & Boundary Database Comparison]]
+[[dynamiczip:features:import:database_comparison|Rate & Boundary Database Comparison]] \\
+[[dynamiczip:troubleshooting:issues:known_cch_zipproductmanager_issue|CCH ZIPproduct Manager Known Issues]]