Listed on this page are some possible issues that users may experience with the CCH ZIPproduct Manager. We have provided this information from the CCH website as a convenience.
For more information or if you need support on the ZIPproduct Manager please contact CorpSystem Sales Tax Technical Support using one of the following options
NOTE: Although the following information refers to Windows Vista, 7 and 8, these issues have also happened in Windows 10.
You might encounter “Cannot write data to disk. There has been a sharing violation. The destination file may be in use” message. You might also encounter “Auto Update” message. To eliminate this, you need to do the following:
Windows 7 & 8 users
Users may also get the following error when trying to install from the executable downloaded and ‘saved’ (to run later) from the internet.
“Administrator has blocked this file”
Please do the following:
The installer should run after this.
It’s possible to encounter an ODBC driver error. To eliminate that, you need to click on the vfpodbc.msi link on the CCH website to install “Microsoft Visual FoxPro ODBC Driver”.
Windows 7 & 8 users: We strongly suggest downloading and installing the vfpodbc.msi after installing the ZIPproduct manager to avoid any further issues.