Differences

This shows you the differences between two versions of the page.

--- dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work [2016/09/27 18:36] – conni
+++ dynamiczip:faq:why_would_tax_schedule_selection_fail_to_work [2017/09/07 18:44] (current) – conni
@@ Line 11: / Line 11: @@
 ===== DynamicZip Setup window =====
 The following settings are made in the [[dynamiczip:windows:dynamiczip_setup_window|DynamicZip Setup window]].
 ==== Tax Schedule Selection section ====
   * If **Assign Tax Schedule** is __not__ selected, no tax schedules will be assigned.
-  * If **Restrict by Country Code** is selected and the address has a country code that does not match either the Country Code Default for USA or for Canada as specified in the Import Settings section of the [[dynamiczip:windows:dynamiczip_setup_window|DynamicZip Setup window]], no tax schedule will be selected for this address.
+  * If **Restrict by Country Code** is selected and the address has a country code that does not match either the Country Code Default for USA or for Canada as specified in the Import Settings section of the DynamicZip Setup window, no tax schedule will be selected for this address.
   * If **Select Default** is __not__ selected and multiple tax schedules exist that could be valid for the address's [[dynamiczip:glossary:tax_location|tax location]], no tax schedule will be selected for this address.
   * If **Update Blank and Zip ID's Only** is selected and the address currently has a tax schedule assigned to it that is not a [[dynamiczip:glossary:zip_code_tax_schedule|Zip Code Tax Schedule]] or a [[dynamiczip:glossary:statewide_tax_schedule|Statewide Tax Schedule]], no tax schedule will be selected for this address.
@@ Line 21: / Line 22: @@
 ===== DZ Customer Supplement window =====
 The following setting is made in the [[dynamiczip:windows:dz_customer_supplement_window|DZ Customer Supplement window]].
@@ Line 26: / Line 28: @@
   * If Base Taxable Status is set to **Default** or **Taxable**, only tax schedules that are **not** [[dynamiczip:glossary:exempt_tax_schedule|Exempt Tax Schedules]] will be considered valid for this customer.
-  * If Base Taxable Status is set to **Exempt**, only tax schedules that are [[dynamiczip:glossary:exempt_tax_schedule|Exempt Tax Schedules]] will be considered valid for this customer.
+  * If Base Taxable Status is set to **Exempt**, only tax schedules that are Exempt Tax Schedules will be considered valid for this customer.
   * If Base Taxable Status is set to **Ask** and:
     * no tax schedule is currently selected for this address and both taxable and exempt tax schedules exist for this location, then no tax schedule will be automatically selected.
     * a tax schedule is currently selected for this address but it is for a different zip, then the existing tax schedule will be ignored and no tax schedule will be automatically selected.
     * a tax schedule is currently selected for this address that has a matching zip then
-      * if the currently selected tax schedule is taxable, the Base Taxable Status will be considered to be Taxable and only tax schedules that are **not** [[dynamiczip:glossary:exempt_tax_schedule|Exempt Tax Schedules]] will be considered valid for this customer.
+      * if the currently selected tax schedule is taxable, the Base Taxable Status will be considered to be Taxable and only tax schedules that are **not** Exempt Tax Schedules will be considered valid for this customer.
-      * if the currently selected tax schedule is exempt, the Base Taxable Status will be considered to be Exempt and only tax schedules that are [[dynamiczip:glossary:exempt_tax_schedule|Exempt Tax Schedules]] will be considered valid for this customer.
+      * if the currently selected tax schedule is exempt, the Base Taxable Status will be considered to be Exempt and only tax schedules that are Exempt Tax Schedules will be considered valid for this customer.
 ===== Troubleshooting =====
 As a general rule, the quickest way to determine why a customer's address card is not getting updated with a tax schedule ID is to follow these steps:
   - Open the [[dynamics:windows:customer_address_maintenance_window|Customer Address Maintenance window]] and select the customer and address ID for the address in question.